Chapel Hill Tubal Reversal Center
109 Conner Drive Suite 2200, Chapel Hill, NC 27514 (919) 968-4656

Tubal Reversal Patient Satisfaction Messages ‘caring’

Wonderful Doctor - Caring and Honest

Monday, December 15th, 2008

Dr. Berger –

I want to thank you for giving my family the chance to be completed. My husband has two children of his own and now we have a girl and a boy.  We couldn’t have done it without you, and I thank you so much for this. It is great to have a doctor so caring and who does the kind of work you do.  I know when I ask you a question I will get an honest answer and I trust your advice. You are a wonderful doctor.

Thank you again,

TJ
tjtreacles@gmail.com

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Superior Treatment at Chapel Hill Tubal Reversal Center

Sunday, October 12th, 2008

Dr. Berger:

I wanted to thank everyone for the truly superior treatment that we received during the time that we were at Chapel Hill Tubal Reversal Center.

From the moment my husband and I arrived at the Sheraton, we felt like we were in good hands. The staff at the Sheraton made us feel very welcomed. They made sure that we were set up for the shuttle service the day of our procedure, ensured us that we had a late check out the day of our departure, and also made sure that our accommodations included a microwave and refrigerator. Our room was very clean and very comfortable. I don’t think you could ask for a better place to relax or recover from the procedure. They took care of us when we were too preoccupied to even ask the important questions i.e. what time do we need to be available for the shuttle? Many thanks to the staff at the Sheraton for taking care of us.

From the moment we arrived at the Tubal Reversal Center, we felt welcomed. Although things progressed very quickly, we never felt as though our care was lacking. Everyone answered all of our questions and fully informed us of the upcoming procedure. Julie and Donna made us feel so comfortable and informed us of everything that was happening. My husband was worried for my safety and well being but these ladies really put his fears at ease. He knew that I was in good hands! We never felt rushed or insignificant in any way. My care was foremost on the minds of the staff and we felt important and safe in their knowledge.

I came in that day with an incredible amount of pain in my leg from a long road trip the previous day and although it wasn’t related to the tubal reversal procedure, the staff did everything that they could to ensure my comfort. I was so impressed by that! Whenever I sighed or made a face of pain, they responded to me. Patient comfort and care is foremost on their minds. I was not treated as a number or “just another patient”. I was made to feel important and special.

Right before the procedure, I had Lori and Dr. Split care for me. Lori is a charming and caring person and really made the experience memorable for my husband and I. She made me feel so comfortable and safe and was so much fun to talk to! She laughed at all of my jokes! What more could I ask for? Her recommendation for Carolina BBQ was right on the money! I have typically had reservations when being put to sleep, however with Dr. Split there, I had absolutely no fear at all. He exudes experience and competence and I don’t even think that my heartbeat increased I felt so comfortable. I literally had no reservations about it. When I awoke, Lori was there again to make sure that I was well taken care of. She explained everything to my husband in a calming and relaxed way so that he remembered his “duties” later. She really took the worry and stress out of the situation and we especially thank her for that.

This experience was much more than I had expected. Typically, whenever you are dealing with any type of medical procedures, doctor’s offices, or clinics, there are good things and there are bad things (unfortunately more bad than good). This experience was nothing but positive for my husband and me. Everyone on the staff was welcoming, informative, and comforting. I wish that more people knew about tubal reversal as an option for them and what a positive experience it can be.

Thanks to everyone and of course, thank you Dr. Berger for having such a wonderful staff and offering this option to so many couples out there.

Best Regards,

Rebecca and Jason B.
ralxndr16@charter.net

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TR September 15th

Sunday, September 21st, 2008

Dear Dr. Berger,

There isn’t a thing I can say that hasn’t been said to you, but I do want you to know how much I appreciate you and your staff for what you’ve done for me. That was an experience I’ll never forget, and what a shame other medical facilities aren’t run the way yours is.

You’ve given me a shot at something I never dreamed was a possibility, according to others I’ve spoken to, so no matter what happens, you are valued very much by all of us.

Thank you so much, and about the ratemds.com site…. can I still go there and leave you rave reviews, or is that something that was only temporary? I’d love to post something special about you and your wonderful staff.

Thank you so much!

Sharon S.
mrspvs@hotmail.com

Addendum: Here is the message I posted on ratemds.com:

I can’t say enough about Dr. Berger and his staff. He’s the most gifted man I’ve ever seen, and all at his clinic were professional, compassionate and caring. Everyone has a job to do, and they do it in the perfect rhythm. You’re done before you know it, and what Dr. Berger gives each of us is nothing short of a miracle. I’ve worked in the medical field most of my life, but Dr. Berger is the best surgeon I’ve ever seen. He gave me a chance at a miracle, and I don’t intend to disappoint him. Thank you, Dr. Berger!

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109 Conner Drive Suite 2200, Chapel Hill, NC 27514 (919) 968-4656