I was and still am really pleased with the process from the beginning to the end. I had the expectation that being the top rated Tubal Reversal Center gives Chapel Hill a certain “above and beyond” reputation about the quality of surgery service but I was totally blown away by the personal service I was given by Dr. Monteith and his staff.
Even with the events of his day, Dr. Monteith made me feel as if I was the only patient that he had seen that day. He answered all of my questions and even took the time to answer any questions that my sister also had. I feel that is really important and made her and I feel special.
We have all had some sort of procedure done and the doctor makes you feel as if you are just another “paycheck”. It was refreshing to come away from the procedure without that thought. The nursing staff also deserves a standing ovation. One in particular stood out to me. Nurse Christy made me feel at home and at ease even though I was really very nervous. I felt she understood my fears and was at no time condescending nor did she make me feel “less”. I enjoyed the way she interacted with me and how warm she made my time at the facility seem. I’m sure the staff I didn’t have the chance to meet or interact with was just as pleasant.
I don’t know of another person that is looking for tubal reversal but if I do happen to get that chance, Chapel Hill will be the only recommendation out of my mouth. Thank you.
Jessica D.
Springfield, Missouri
jessica.daniels@mercy.net
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