Dr. Berger:
I wanted to thank everyone for the truly superior treatment that we received during the time that we were at A Personal Choice.
From the moment my husband and I arrived at the Sheraton, we felt like we were in good hands. The staff at the Sheraton made us feel very welcomed. They made sure that we were set up for the shuttle service the day of our procedure, ensured us that we had a late check out the day of our departure, and also made sure that our accommodations included a microwave and refrigerator. Our room was very clean and very comfortable. I don’t think you could ask for a better place to relax or recover from the procedure. They took care of us when we were too preoccupied to even ask the important questions i.e. what time do we need to be available for the shuttle? Many thanks to the staff at the Sheraton for taking care of us.
From the moment we arrived at the Tubal Reversal Center, we felt welcomed. Although things progressed very quickly, we never felt as though our care was lacking. Everyone answered all of our questions and fully informed us of the upcoming procedure. Julie and Donna made us feel so comfortable and informed us of everything that was happening. My husband was worried for my safety and well being but these ladies really put his fears at ease. He knew that I was in good hands! We never felt rushed or insignificant in any way. My care was foremost on the minds of the staff and we felt important and safe in their knowledge.
I came in that day with an incredible amount of pain in my leg from a long road trip the previous day and although it wasn’t related to the tubal reversal procedure, the staff did everything that they could to ensure my comfort. I was so impressed by that! Whenever I sighed or made a face of pain, they responded to me. Patient comfort and care is foremost on their minds. I was not treated as a number or “just another patient”. I was made to feel important and special.
Right before the procedure, I had Lori and Dr. Split care for me. Lori is a charming and caring person and really made the experience memorable for my husband and I. She made me feel so comfortable and safe and was so much fun to talk to! She laughed at all of my jokes! What more could I ask for? Her recommendation for Carolina BBQ was right on the money! I have typically had reservations when being put to sleep, however with Dr. Split there, I had absolutely no fear at all. He exudes experience and competence and I don’t even think that my heartbeat increased I felt so comfortable. I literally had no reservations about it. When I awoke, Lori was there again to make sure that I was well taken care of. She explained everything to my husband in a calming and relaxed way so that he remembered his “duties” later. She really took the worry and stress out of the situation and we especially thank her for that.
This experience was much more than I had expected. Typically, whenever you are dealing with any type of medical procedures, doctor’s offices, or clinics, there are good things and there are bad things (unfortunately more bad than good). This experience was nothing but positive for my husband and me. Everyone on the staff was welcoming, informative, and comforting. I wish that more people knew about tubal reversal as an option for them and what a positive experience it can be.
Thanks to everyone and of course, thank you Dr. Berger for having such a wonderful staff and offering this option to so many couples out there.
Best Regards,
Rebecca and Jason B.
ralxndr16@charter.net
More Information on A Personal Choice
